Returns & Refunds policy

Air tickets, Hotels and Packages can be either NON-REFUNDABLE or REFUNDABLE. For refundable Flights, Hotels, Packages, a cancellation fee will apply as per the cancellation policy. You can review the relevant information when booking your tickets. Please note that we do not offer discounts for early check-ins or check-outs.

Additionally, bookings made during promotional periods or special events are not eligible for the standard refund policy. Ticket and hotel reservations are subject to confirmation or cancellation by the service provider. Our site operates under government policies, and airfare may fluctuate, leading to adjustments in our rates. However, we strive to offer the best deals available in the market. We are committed to addressing any data breaches, but please be aware of the conditions outlined above regarding refunds.

Due to the heavily discounted rates provided on our site, refunds may not always be possible. This policy applies to the airlines as well. Most flight tickets purchased are non-refundable, and name changes are not permitted. In exceptional cases, specific rules may apply to the cancellation process, potentially allowing for partial refunds. For any inquiries, please contact us during business hours.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@airviaje.com